Terms of Service

Last updated: August 6, 2026

These Terms of Service govern your access to and use of lovelypins.shop, including all information, features, products and services available through the website.

Throughout these Terms, “LovelyPins,” “we,” “us” and “our” refer to the operator of lovelypins.shop. “You” and “your” refer to any visitor, customer or user of the website.

By accessing our website or purchasing a product from us, you agree to these Terms of Service.

1. Acceptance of Terms

By using this website, you confirm that you have read, understood and agreed to these Terms, together with our Return and Refund Policy, Shipping Policy, Privacy Policy and other policies displayed on the website.

You must not use our website if you do not agree to these Terms.

2. Eligibility

You must be legally capable of entering into a binding agreement in your jurisdiction.

If you are under the age of majority, you may use the website only with the permission and supervision of a parent or legal guardian.

3. Online Store Platform

Our online store is operated through an e-commerce platform that allows us to display and sell products and services online.

Your use of the website may also be subject to technical, security and payment-processing requirements established by our platform and third-party service providers.

4. Product Information

We make reasonable efforts to provide accurate product descriptions, images, colors, measurements, materials and other information.

However:

• Screen settings may affect how colors appear
• Handmade-style or decorative items may have minor variations
• Product packaging may change
• Measurements may vary slightly
• Images may contain display props that are not included

The product title, description, variation selection and order confirmation determine what is included in your purchase.

We may correct errors or update product information without prior notice.

5. Prices and Currency

Product prices are displayed on the website in the currency selected or shown during checkout.

Prices may change at any time before an order is placed. A price change will not normally affect an order that has already been accepted, except when there is an obvious pricing or technical error.

Applicable taxes, duties or charges will be displayed during checkout when available or assessed by the relevant authority.

6. Orders

Submitting an order does not automatically mean that the order has been accepted.

We reserve the right to refuse, limit or cancel an order for legitimate reasons, including:

• Product unavailability
• Suspected fraud
• Incorrect pricing
• Payment authorization failure
• Inaccurate customer information
• Unusually large or suspicious order quantities
• Violation of these Terms

If payment has already been collected for a cancelled order, the applicable amount will be refunded.

7. Billing and Account Information

You agree to provide current, complete and accurate billing, shipping and contact information.

You are responsible for reviewing your order details before completing checkout. LovelyPins is not responsible for delays or losses caused by inaccurate information provided by the customer, except where otherwise required by law.

You agree to update your information promptly when necessary.

8. Payment

Payment must be completed using one of the payment methods available during checkout.

Payments may be processed by independent third-party providers. LovelyPins does not directly control the processing times, security procedures or authorization decisions of these providers.

We reserve the right to cancel an order when payment cannot be verified or authorized.

9. Shipping and Delivery

LovelyPins offers free worldwide shipping, with estimated delivery in 7–10 days after dispatch.

Delivery times are estimates and are not guaranteed. Delays may occur because of customs inspections, carrier disruptions, weather, public holidays, incorrect addresses or other circumstances outside our reasonable control.

Additional information is available in our Shipping Policy.

10. Returns and Refunds

Eligible products may be returned free of charge within 30 days of delivery, subject to the conditions in our Return and Refund Policy.

Customers must contact us before sending a return.

11. Intellectual Property

All website content, including the LovelyPins name, branding, written content, product descriptions, graphics, layout, photographs, icons and design elements, is owned by or licensed to LovelyPins unless otherwise stated.

You may use the website for personal, non-commercial shopping purposes only.

You must not, without written permission:

• Copy or republish website content
• Use our branding in a misleading manner
• Reproduce product photographs for commercial purposes
• Scrape or automatically collect website data
• Create derivative works from protected content
• Misrepresent an affiliation with LovelyPins

12. Customer Reviews and Submissions

When you submit a review, photograph, message, suggestion or other content, you confirm that:

• You have the right to submit it
• It does not violate another person’s rights
• It is not unlawful, fraudulent, abusive or misleading
• It does not contain malicious software

You grant LovelyPins permission to use, reproduce and display submitted content for business, promotional and customer-service purposes, subject to applicable privacy laws.

We may remove content that violates these Terms.

13. Prohibited Uses

You must not use the website:

• For unlawful or fraudulent activity
• To infringe intellectual property rights
• To transmit malware or harmful code
• To collect personal information without authorization
• To interfere with website security
• To impersonate another individual or organization
• To place fraudulent orders
• To submit false reviews or claims
• To harass or discriminate against others
• To bypass purchasing or security restrictions

Violation of this section may result in suspension or termination of access.

14. Third-Party Services and Links

Our website may include links, applications or services provided by third parties.

LovelyPins does not control every third-party website or service and is not responsible for its independent content, availability, privacy practices or terms.

You should review the applicable policies before using a third-party service.

15. Website Availability

We aim to keep the website available and functioning properly. However, uninterrupted access cannot be guaranteed.

We may temporarily restrict access for maintenance, security updates, technical issues or improvements.

16. Disclaimer of Warranties

Products and services are provided in accordance with the descriptions and legal guarantees applicable to the purchase.

To the fullest extent permitted by law, we do not guarantee that:

• Website access will always be uninterrupted
• Every technical error will be corrected immediately
• Product appearance will be identical on every screen
• Delivery will never be affected by external delays

Nothing in these Terms excludes a warranty or legal guarantee that cannot lawfully be excluded.

17. Limitation of Liability

To the fullest extent permitted by law, LovelyPins will not be liable for indirect, incidental, special or consequential losses arising from website use, delayed access or circumstances beyond our reasonable control.

Our liability will not be limited where such limitation is prohibited by applicable law, including liability involving fraud, intentional misconduct or mandatory consumer rights.

18. Indemnification

To the extent permitted by law, you agree to indemnify LovelyPins against claims, liabilities and reasonable costs resulting from your unlawful use of the website, violation of these Terms or infringement of another party’s rights.

19. Termination

We may suspend or terminate access to the website when a user materially violates these Terms, engages in fraud, threatens website security or uses our services unlawfully.

Obligations that arose before termination will remain enforceable where applicable.

20. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in effect.

The invalid provision will be interpreted or modified to the minimum extent necessary to make it lawful and enforceable.

21. No Waiver

Failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce it later.

22. Changes to These Terms

We may update these Terms to reflect changes in our services, business practices or legal obligations.

The latest version will be published on this page with a revised update date. Continued use of the website after an update constitutes acceptance of the revised Terms, to the extent permitted by law.

23. Governing Law

These Terms are governed by the laws applicable in the Province of Quebec and the federal laws of Canada.

This provision does not deprive consumers of mandatory protections available under the laws of their place of residence.

24. Contact Information

Questions regarding these Terms may be sent to:

LovelyPins
6694 Av Fielding
Montréal, QC H4V 1N5
Canada

Email: support@lovelypins.shop
Phone: (905) 859-0814